Customer Reviews for Bishop's Move Luton
Here are the latest reviews and comments that we have received from our customers, taken from our own customer survey form that each customer is asked to complete following moving with us.
We did not require any post move assistance, the removal team were efficient and polite. First time we have used a removal company, and we were very impressed.
All the staff members I had contact with were lovely - helpful and supportive. They got me through a challenging time, so I'm very grateful to all of them
Ms Judi Tomlinson, Harpenden
Everything was as painless as a move could be.
Mr Griffin, Hemel Hempstead
keep up with your good work
Ms Lindy Bare,
Not a lot. The main point I would make was the amazing work rate of the moving crew[John and Jacob] Courteous and professional. You are lucky to have such good staff
Mr Metcalf, Broxbourne
They had to call for second van as the size estimate was incorrect... A bit odd as someone visited prior to the move.
The movers were very nice, hardworking guys and thanks, we would recommend you to others.
Dr Chetin, London
I had some issues with people not replying to emails and a member of your office staff not really knowing if the day we had requested was available but making me sign a contract regardless!! Removal men on the day were FAB!
Ms Rachel Wells,
Explain the payment procedure more clearly (deposit, balance, materials, returns etc), perhaps with a leave-behind. More advice on self-packing techniques and box-labelling would be good too.
Mr Matthews, Luton
Mrs Sue Abbs, Enfield
Nothing more than was provided. Excellent service and your staff were friendly and helpful. It took the stress away from our move and everything rang smoothly. Thank you very much.
Mr and Mrs Clifford Arnold, London
The service was excellent from start to finish.
Rev Gemma Foster, Letchworth Garden City
The only slight criticism is that the cot was slightly scuffed because it was partially assembled before being moved upstairs, it would have been better to assemble it in the room.
Mr McPherson, London
Hugely appreciative of the service provided, especially on the day. The crew were superb; friendly, professional and very efficient. They went the extra mile in getting us into a house with specific difficulties of access, and did not grumble or complain once, but went about the job with determination and good humour. We couldn't have done it without them. Thank you so much for helping make a potentially stressful day far less daunting than it could have been.
Just a note on your survey, could do with some "cannot remember" options. Some things I could just not remember clearly from moving day.
Mr John Gosling,
John, Kean and Jordan were incredibly polite, hard-working and efficient. They were without doubt the most professional removals crew we’ve had in the four moves we’ve done in the last 5 years.
Maj Dickinson, Bushey Heath
I'm a tennant and I didn't have to pay anything but your service from the first phone contact until you returned the furniture was impecable and the team that came to remove and return the furniture was brilliant!
I will recomend you all the time and when I'll move I'll contact you again! Thanks!
Mrs Marion Archer , Herts
everything was good. keep the good work
Mr Phull, St Albans
The removals staff (unfortunately I forgot their names) were very nice and friendly. They were careful with the boxes.
Also, Emma in the Luton office was very helpful with arranging for the empty boxes and protective to arrive ahead of the move.
Thank you for the smooth move of our household items.
Our move was made as seamless as possible by your very efficient and professional staff. Would recommend and use you again.
Mid Lee, Ruislip
I would like to advise my move was made extremely stress free by the professional staff who conducted my move. From my first visit from Stephen Curl to the move day itself. The team I was assigned of John Carbin, Kean Porter & Jordan Carbin were an extremely professional team and could not be faulted. I was very anxious about my move and the team put me at my ease and dealt with everything quickly and thoroughly so I did not have to worry about anything. I thank you for making this such a good experience.
FSGT Curtis-King, Henlow
The boys were fantastic - moving could have been traumatic but it wasn't because they were such a good team - it was a pleasure to work with them.
Mrs Jay, London