Customer Reviews for Bishop's Move Luton
Here are the latest reviews and comments that we have received from our customers, taken from our own customer survey form that each customer is asked to complete following moving with us.
The service was excellent from start to finish.
Rev Gemma Foster, Letchworth Garden City
The only slight criticism is that the cot was slightly scuffed because it was partially assembled before being moved upstairs, it would have been better to assemble it in the room.
Mr McPherson, London
Hugely appreciative of the service provided, especially on the day. The crew were superb; friendly, professional and very efficient. They went the extra mile in getting us into a house with specific difficulties of access, and did not grumble or complain once, but went about the job with determination and good humour. We couldn't have done it without them. Thank you so much for helping make a potentially stressful day far less daunting than it could have been.
Just a note on your survey, could do with some "cannot remember" options. Some things I could just not remember clearly from moving day.
Mr John Gosling,
John, Kean and Jordan were incredibly polite, hard-working and efficient. They were without doubt the most professional removals crew we’ve had in the four moves we’ve done in the last 5 years.
Maj Dickinson, Bushey Heath
I'm a tennant and I didn't have to pay anything but your service from the first phone contact until you returned the furniture was impecable and the team that came to remove and return the furniture was brilliant!
I will recomend you all the time and when I'll move I'll contact you again! Thanks!
Mrs Marion Archer , Herts
everything was good. keep the good work
Mr Phull, St Albans
The removals staff (unfortunately I forgot their names) were very nice and friendly. They were careful with the boxes.
Also, Emma in the Luton office was very helpful with arranging for the empty boxes and protective to arrive ahead of the move.
Thank you for the smooth move of our household items.
Our move was made as seamless as possible by your very efficient and professional staff. Would recommend and use you again.
Mid Lee, Ruislip
I would like to advise my move was made extremely stress free by the professional staff who conducted my move. From my first visit from Stephen Curl to the move day itself. The team I was assigned of John Carbin, Kean Porter & Jordan Carbin were an extremely professional team and could not be faulted. I was very anxious about my move and the team put me at my ease and dealt with everything quickly and thoroughly so I did not have to worry about anything. I thank you for making this such a good experience.
FSGT Curtis-King, Henlow
The boys were fantastic - moving could have been traumatic but it wasn't because they were such a good team - it was a pleasure to work with them.
Mrs Jay, London
At all times the removal staff have been helpful and courteous
Mrs Sue Abbs, Enfield
Not at this stage
Mr Harris , St. Albans
Couldn't have been more pleased with the care from the guys who handled our move. Polite, professional, helpful, they all went the extra mile for us, and did it with a smile. Having had bad experiences in the past, it was brilliant to have had such good service this time we moved.
Mr Nick Sharp,
Our removal team Jacob, Dean and Connor , were extremely helpful and very professional,they did an excellent job, we would defiantly recommend Bishop's Move.
Mr Brown, Ruislip
Tracy in your Luton office was amazing & she is the main reason why I chose you over other companies.
Your team was excellent, friendly & efficient.
The only thing that went wrong was a cupboard containing fragile items that should have been packed was not packed - and only discovered 4 days after the move. But this is also partly my fault as I didn't double check the cupboards prior to departure.
Rev Clutterbuck, London
I have already recommended bishops move to several people. The removal staff were brilliant, especially when last minute problems with the letting agent changed our travel plans.
My only feedback would be that there some things that the removal staff had different expections of compared to the discussions I’d had during the survey - for example how much was in the loft. Staff dealt with this very well but it felt as though they had more work to day (& I had more possessions!) than they were expecting.
I’d also add my thanks for removal staffs understanding and patience with my children, who were both excited and keen to be involved, but undoubtedly got in the way at times.
Overall this was a very positive experience which made the stress of moving 200miles much easier than it would have been.
Mr and Mrs Harris,
Stephen did my survey. He explained everything very well.
Josh and Alan did my packing, they were both really good guys and worked very hard.
AJ and Nathan did my move and unload. They were also great guys who couldn’t have done a better job. I really appreciate their hard work.
Tracey was very helpful and friendly at the office.
Please thank all those involved in my move. I appreciate their hard work.
I’m loving the Scottish Highlands, and I’m settling in. Still a few boxes to unpack!
Mr Lang, Welwyn
2 small damages were quickly & professionally handled & resolved.
Mr David Nelsey,
A superb and professional service, all the guys who did the packing, moving and unpacking were first rate and extremely helpful, friendly and polite. They went the extra mile without being asked. Thank you so much for making moving as unstressful as possible.
the crew worked very hard - and my contact at your office was very efficient.
Mr Roland Green, London