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Choose from a Home Visit or Video Survey

With more than 170 years of removals experience, we know that no two moves are alike. A personalised moving survey allows us to tailor our removal and storage solutions to your specific needs.

We offer our customers the flexibility to choose between a traditional Survey at Home or a convenient Video Survey, both conducted by our professional Moving Consultants, and both completely free. This ensures that all your moving needs are thoroughly discussed and catered to.

Call us on 0800 107 8422 as early as possible in your house moving process, so we can tailor the best moving experience for you.

Let's get you moving!


What is a Moving Survey?

A professional Move Consultant from our nearest office will visit you at home (at a time that suits you) and carry out a comprehensive moving survey of your household possessions. This will include anything that is buried in the garage or lurking in the attic.

During this moving survey, you can discuss any queries or concerns that you may have about moving home.

Once we have undertaken the moving survey we can then give you an accurate cost for your house move. We can also advise on all the aspects involved in moving house, including the best packing and wrapping options for your most precious or delicate items. Plus, we can talk to you about our more specialist removals services such as the hiring of cleaners, use of handymen to dismantle furniture as well as the various short or long term secure storage solutions available to you.

Consultant visiting you at home

Measuring paintings for crating on a moving survey

Our Consultants will also explain our full range of removals insurance, including late key waiver, to protect you from unexpected costs on the actual day of your move

Here, at Bishop's Move, we know that every move is individual, however, in over 170 years of removals, you can relax in the knowledge that we've seen and overcome most problems!

Once you've got a date in mind for the big day, get in touch with us to arrange your free moving survey - not only will it ensure that your move runs like clockwork, but that you are prepared and have all possible costs covered.

Wondering how much it will cost to move?

Get expert advice from our friendly moving consultants, by video or in person, and benefit from their industry knowledge and local know-how.

Book A Survey

Frequently Asked Questions About Moving Surveys

Why do I need a moving survey?

A moving survey helps us, and you, understand your unique moving needs, ensuring you receive an accurate quote and tailored moving plan. It also helps us to check little things such as the road access and parking for a large removal van.

How long does a moving survey take?

The duration varies depending on the size of your home and the complexity of your belongings, but typically takes around 30 minutes to an hour.

Is a moving survey free?

Yes, Bishop's Move moving surveys are completely free of charge.

Do I need to be present during the survey?

While it's not mandatory, we highly recommend your presence during the survey to discuss any specific concerns, packing of valuable items or storage requirements.

What should I expect during the moving survey?

During the survey, our consultant will assess your belongings, discuss your moving needs, and answer any questions you may have. They will walk around your home, look in cupboards, check the loft, as well as the garden for furniture, and contents of your outbuildings and sheds.

Will the survey include all my belongings?

Yes, the survey aims to include all items that will be moved, including those stored in the garage, attic, basement, wine cellar or home office.

Can I discuss specific concerns or requirements during the survey?

Absolutely! The survey is the perfect opportunity to address any queries or special requests you may have about moving, and how your items will be packed and transported. We can even discuss additional services such as storage cleaning or help with decluttering, should you need these.

How soon after the survey will I receive a quote?

You will typically receive a quote within a few days after the survey, once we've carefully reviewed your moving requirements. This can slightly depend on the size of your move, and if any unusual requests need to be catered for.

Are there any hidden costs associated with the survey or the subsequent move?

No, we believe in transparency, and there are no hidden costs associated with our services. We will outline the best possible options for you in your quote.

Do I need to commit to using your moving services after the survey?

Not at all. The survey is simply a means to provide you with accurate information about Bishop's Move and a quote. The decision to use our services is entirely up to you.

Can I schedule a moving survey on weekends or evenings?

Yes, we offer flexible scheduling options, including weekends and evenings, to accommodate your convenience. Our secure video survey option is ideal when time is tight.

What measures are in place to ensure the safety and security of my belongings during the survey?

Our moving consultants are trained professionals who will respect your property and your belongings at all times.

What happens if there are changes to my moving plans after the survey?

Simply inform us of any changes, and we'll adjust your moving plan accordingly.

Do you offer virtual or online moving surveys?

Yes, we offer virtual surveys for added convenience - it's very like a Zoom or Facetime call. Contact us on 0800 107 8422 to schedule one.

Can I request a second survey if I have additional questions or concerns?

Of course! Whilst often not necessary, we're here to address all your concerns and ensure your satisfaction.

How far in advance should I schedule a moving survey before my moving date?

We recommend scheduling the survey as early as possible to secure your preferred moving date.

Can I request references or reviews from past clients who have undergone your moving survey process?

Certainly! We're happy to provide references or share reviews from our satisfied customers. We ask all our customers to fill in a performance survey following their move, so we can get feedback and continue to improve our services. We also use Trustpilot.

What happens if there are discrepancies between the survey and the actual moving day?

Our team will work with you to resolve any discrepancies and ensure a smooth moving experience.

Do you offer any additional services or recommendations based on the survey findings?

Yes, based on the survey, we may recommend additional services or provide alternative packing or transportation options to optimise your move.

How do I book a moving survey?

Either click here to fill in an online request to book a survey, and our sales team will call you back. Or call 0800 107 8422 during working hours.

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