“For over 170 years, we’ve refined every stage of the moving process – from planning to final delivery – to make sure our customers feel supported from start to finish. Every move is personal, and our job is to make it seamless.”
– Scott White, Group Sales Manager at Bishop’s Move
Booking your house move is a big milestone, and it’s natural to wonder what’s going to happen next. At Bishop’s Move, we know that peace of mind starts with understanding exactly how your relocation is going to unfold. That’s why we’re transparent about each stage of our process, from your initial quote through to the moment the last box is safely unpacked in your new home.
With over a century and a half of experience, Bishop’s Move has built its reputation on meticulous planning, expert handling and genuine care for every customer and every item. Whether you’re moving locally or across the country, our goal is simple: to make your move as efficient, organised, and stress-free as possible.
In this guide, we’ll walk you step by step through what happens after you book with us and what you should expect. We’ll explain how our dedicated Move Consultants, packers and drivers all work together to deliver the professionalism and reliability we’re known for.
Step 1: From Free Quote to Move Coordination
Every successful move starts with careful planning, and with Bishop’s Move, that begins even before your booking is confirmed.
Once you request your free, no-obligation quote, our team will arrange a pre-move survey to assess exactly what’s involved in your move. Depending on your preference, this can be carried out in person or virtually. During the survey, one of our expert Move Consultants will walk through your property, discuss your packing needs and note any special requirements, from fragile items and antiques to pianos and any parking considerations.
This step isn’t just about logistics, but about understanding how to ensure your move is as efficient as possible. Our surveyors are trained to spot the smallest details that can make a big difference on moving day.
After the survey, you’ll receive a clear and itemised quote tailored to your move and date, with no hidden fees or surprises. Once you give us the go-ahead, you’ll be introduced to your dedicated Move Coordinator, who will guide you from this point right through to delivery.
They’ll be the one confirming all the arrangements, providing packing advice, and will remain your single point of contact through the entire process.
Step 2: Packing and Preparation
Now that your move is confirmed and scheduled, our team will begin the next critical stage: preparing your belongings for safe transport. We understand that every home and every customer is different. That’s why we offer a range of professional packing options designed to suit your specific needs and budget. These options include:
– Full packing service: Our expert packers handle everything, from your everyday kitchenware to delicate glassware and artwork, helping you save time, money and stress.
– Fragile packing service: We focus on your most valuable and breakable items, leaving you to pack the rest.
– Self-pack option: We provide the same high-quality packing materials used by our teams, so you can pack at your own pace with total confidence.
Each move is carried out using appropriate and specialist materials, from double-walled boxes and acid-free tissue, to bespoke cartons for wardrobes, mirrors or antiques. Every item is carefully labelled and inventoried to ensure nothing is misplaced or mishandled along the way.
If you’ve opted for our storage services, we’ll also arrange for your belongings to be securely packed, loaded and stored in one of our purpose-built warehouses until you’re ready for delivery.
Throughout this whole stage, your Move Coordinator will remain in close contact with you to confirm timings, answer questions and make sure you’re fully prepared ahead of moving day. It’s this blend of personal service and professional precision that ensures your belongings are handled with the same care that we’d give our own.
Step 3: Moving Day Logistics
Moving day is where planning meets precision, and where our experience really shines. Your removals crew will arrive promptly at the agreed time, led by a fully trained Team Leader who oversees every stage of the process. All of the staff are informed, courteous and professionally trained to handle your possessions with care and respect. Before anything is moved, a quick walkthrough is completed to confirm what’s being transported, ensuring total clarity between you and the team.
Each item is carefully loaded into our specialist removal vehicles, equipped with protective blankets, straps, and secure fixings to keep your belongings stable in transit. Larger items, like furniture or appliances, are dismantled if needed and safely reassembled at your new property.
Your dedicated Move Coordinator remains in contact throughout the day, ready to update you on progress or address any last-minute questions or issues. This ongoing communication helps keep your move stress-free and ensures you know exactly where things stand with the process.
We also provide comprehensive insurance cover for total peace of mind, because we understand that even the best-planned move can encounter the unexpected. With Bishop’s Move, you can trust that everything possible has been done to protect your home, your belongings, and your schedule.
When the last box is loaded, our team performs a final check to make sure everything is accounted for, the property is left tidy, and you’re happy before departure. It’s this attention to detail, from punctuality to professionalism, that turns a moving day into a calm, well-orchestrated experience.
Step 4: Delivery, Unpacking, and Settling In
Once your belongings reach their destination, our team’s focus shifts to ensuring everything is placed exactly where it should be so you can start feeling at home right away.
Your dedicated removals crew will carefully unload each item, cross-checking against the inventory list taken at departure to make sure everything arrives safely and in order. Furniture and large items are reassembled as needed, and our team will place boxes in their designated rooms to make unpacking straightforward and stress-free.
If you’ve chosen our unpacking service, our professionals will go one step further, removing your items from their boxes, setting up essential areas such as kitchens or wardrobes, and taking away all packing materials for recycling. It’s a service designed to save time and help you settle in comfortably on your very first day, which can make such a big difference.
For customers using storage services, your items can be delivered at a time that suits you, whether that’s the same day or weeks later. We offer complete flexibility for renovations, property chains, or temporary moves.
After delivery, your Move Coordinator will follow up to make sure everything has gone smoothly. This aftercare ensures that if you need further help, like with additional deliveries, storage access, or assistance with another move, you have a trusted contact who already knows the details of your relocation.
With Bishop’s Move, the process doesn’t end when the van doors close; it ends when you’re comfortably settled and satisfied in your new home.
The Bishop’s Move Approach
Every move is unique, but the difference between a good move and a great one often comes down to experience. With more than 170 years in the removals industry, Bishop’s Move combines traditional care with modern efficiency, ensuring every customer benefits from the knowledge, precision, and professionalism that have defined the company since 1854.
From your first conversation with our team to the moment you’re unpacking in your new home, you’ll always have a dedicated expert guiding you through each stage. It’s this commitment to clarity, reliability, and personal service that has made Bishop’s Move one of the UK’s most trusted names in relocation.
“A successful move isn’t just about getting from A to B — it’s about feeling at home when you arrive. Our customers trust us with their most personal belongings, and that’s a responsibility we take seriously every single day.”
– Scott White, Group Sales Manager at Bishop’s Move
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