Customer Reviews | Bishop's Move
Est 1854
Over 160 Years Moving Experience

Customer Reviews

Customer Reviews

Over the last 160 years, Bishop’s Move has delivered services to hundreds of thousands of happy removals and storage customers. Here’s what a few of them have said about us:

Thank you very much for an excellent move - superb from the first call to Greg to the delivery in London. Thank you

Mr John Gundy, Elswick

Very happy with the removal men. My only criticism is that when we rang to book the second move, the office staff said they would confirm the date which they didn't. We followed up with a second call and still received no email, as a result we had to change our date. Only on the 3rd call did we get an email and confirmation of the date. That said the service and professionalism of the crew was exemplary.

Mrs E Thorpe, Chichester

Thank you to the 2 gentleman that actually did our removals.

Sgt Kubuabola, Mons

Very helpful manager in your Crawley office fitted the move in at a very busy time. The crew was very helpful, very kind and courteous and nothing was too much trouble. Everything was beautifully packed and labelled. It was a stress-free experience, going into and coming out of storage, which is why we chose Bishop's again.

Mrs Elizabeth Griffiths, Polegate

Very professional moving team

Mrs Hodges, Swindon

I would like to thank our van staff Colin and Stevie of the Edinburgh depot for being so helpful, friendly and polite throughout the removal. They were great and made the whole operation a lot easier. Thanks again for doing an excellent job.

Mr Stuart Ritchie, Edinburgh

Tracy in your Luton office was amazing & she is the main reason why I chose you over other companies. Your team was excellent, friendly & efficient. The only thing that went wrong was a cupboard containing fragile items that should have been packed was not packed - and only discovered 4 days after the move. But this is also partly my fault as I didn't double check the cupboards prior to departure.

Rev Clutterbuck, London

The team were brilliant and we can’t thank them enough!

Sqn Ldr White, Bristol

Everything was great

WO2 O'Reilly, Gloucester

All fine

Cpl Devlin, Harrogate

Thank you for a very professional and friendly service.

Mr Geoffrey Allan, Dover

All of the staff we had contact with were excellent. They have been really friendly and helpful. Particularly Paul but also Kenny and Graham. They have made moving far easier than expected. I hope our positive feedback will be passed on to them and they will be recognised for a great job well done.

Mrs ANGELA MCFALL, Edinburgh

The team were excellent very friendly and helpful and did an excellent job

Mr Hancock, Shrivenham

The person scheduled to do our packing phoned in sick but, despite that setback, you stayed on schedule - very impressive.

Mr Kearney-Mitchell, Chippenham

The removal guys were really helpful and took away a lot of the stress that comes with moving home. I think from beginning to end the service was excellent from talking to the advisors on the phone to the actual workers packing our items into the removal van. Thanks again for all your help

Pte Dean,

Liam, our foreman on day 1, was outstanding and excellent ..he worked incredibly hard and kept us posted of progress. 

Rev Rob Ryan,

We had George, Bryce and Sam who moved us from Watchfield and George and (big) Sam moved us into Middle Wallop. I must say they were probably the most hard working, polite, professional workers we’ve ever had (this was our 9th move) they are a real credit to your company. As representatives of Bishop's Move you couldn’t get better than those boys!!!

Maj Dargavel, Swindon

Very pleased with your service

Mr and Mrs Cass,

The removal team (Boothy and Kev) were excellent. Nothing was too much trouble and the made the whole packing up experience as pleasurable and such an event can ever be. The delivery team were satisfactory. Whilst friendly and getting the job done on time and with care, they did seem to take an inordinate number of breaks and I think that they may have managed to have finished 2-3 hours earlier if they had not done so. Sending a representative to ask about our experience during the delivery is laudable, but his asking for feedback in front of the delivery team was awkward and constricted honest open feedback (regarding the above). No offer to unpack was made by the delivery team - even though this was in the contract. Finally, we had agreed to the delivery of just the beds on the first planned day of unloading. HOwever, only the mattresses could be unloaded and I was unable to put up ‘full’ beds for us to sleep on during our first night in our new home - not ideal. In sum, whilst there are some issues, the overall experience - particularly the during the packing stage - was fine and everything has been delivered with no breakages. Thanks, hoping that we have Bishops Move undertake our next move in Jan 19 (to Oman)

Capt Richard Moss, Murches

I have already recommended bishops move to several people. The removal staff were brilliant, especially when last minute problems with the letting agent changed our travel plans. My only feedback would be that there some things that the removal staff had different expections of compared to the discussions I’d had during the survey - for example how much was in the loft. Staff dealt with this very well but it felt as though they had more work to day (& I had more possessions!) than they were expecting. I’d also add my thanks for removal staffs understanding and patience with my children, who were both excited and keen to be involved, but undoubtedly got in the way at times. Overall this was a very positive experience which made the stress of moving 200miles much easier than it would have been.

Mr and Mrs Harris,