Customer Reviews | Bishop's Move
Est 1854
Over 160 Years Moving Experience

Customer Reviews

Customer Reviews

Over the last 160 years, Bishop’s Move has delivered services to hundreds of thousands of happy removals and storage customers. Here’s what a few of them have said about us:

Francesca in the office was so patient with us as we had to move the date so many times due to a solicitor up the chain. Ricky and the team on the day were fantastic. Nothing was too much trouble everything was explained before anything was done and great care was taken with everything. On a stress-full day after living for thirty years in our old house they made the whole process so easy. Thank you to everyone.

Mr and Mrs David and Heidi Green, Crawley

Very helpful in arranging move at short notice.

Ms Rachel Larkinson, Cambridge

I'm a tennant and I didn't have to pay anything but your service from the first phone contact until you returned the furniture was impecable and the team that came to remove and return the furniture was brilliant! I will recomend you all the time and when I'll move I'll contact you again! Thanks!

Mrs Marion Archer , Herts

We could not fault the very hard working nature and professionalism of the Bishop's Move staff. The friendliness of the crew helped to relieve a lot of the stress which is inevitably involved in any house move. We were so delighted at the service received that we are also submitting a separate letter which you may wish to use as a testimonial for future clients.

Mr Duncan Rogers,

The move was particularly fraught, as my husband had been rushed in to ICU and was fighting for his life. The team were sympathetic, helpful and highly professional, they made a difficult time easy and hassle free. They all deserve a great big pat on the back, and my eternal thanks.

Mrs Iris Thompson-Burton, Petersfield

A job well done thank you

Mr and Mrs Laker, Newton Abbot

The feedback from us would be simple. One of the things which came to light during our move was that as self packers we were not made aware of the different types of boxes which had been made available to us. The boxes were delivered in a way that we should have known what each one was for. It would be helpful to have a list of boxes and what goes in them and possibly how to pack them too. Some tips on self packing for the benefit of the removers when they get there would have been helpful. So some boxes were too heavy as we had used the wrong size for the contents. I had understood from Jane that there were crockery and laundry etc but that is not written on the box just which "pack" they are which means nothing to the common person. Mark and Barry were great guys and worked tirelessly all day on the second day and with Gareth on Day1 in Woking. By the evening they helped us get the beds up which they hadn't taken down. The next day they took some of the already empty boxes back with them. They were good fun to have around and made the moving in so much less stressful. Nothing was ever a problem. apologies for the late review - been waiting for wifi!

Mrs Holmes, Woking

The crew that completed my removals was headed up by Mark. He and his team were perfessional throughout both on collection and delivery. Due to the efforts of the crew, my move was stress free and I would highly recommend this company.

Cpl Parnell,

Excellent service, both from office staff and the removers on the day. The remover team did an excellent job with the packing, and were courteous and considerate throughout.

Mrs Jane Cliffe, London

The guys who moved my stuff from Flat 1 to Flat 2 were absolutely lovely and very helpful :)

Miss Adelaide Meal, Coventry

The packing and removal crew were excellent. In the lead up to exchange when we were liaising with the office to hold dates, I didn't get a reply to an email sent to the original representative, nor were we told that our dates had been given away. This meant that we discovered just before exchange that the planned dates were no longer available, so everyone in the chain had to delay the move for several weeks. We understood that until we exchanged and paid the dates were not confirmed, but we were disappointed that no-one rang us to tell us this had happened. For this reason I think the rep could have been a bit more proactive in contacting us, and responding to my email. However, every time we rang the office we had very helpful, friendly people dealing with us. Plus the packing, removal and unpacking was brilliant. Friendly, humourous, good natured and very hard working crew who made such a difference. I bet you don't pay them enough!! Overall we have been delighted and would certainly use Bishops Move again, and recommend them to others.

Mr M & Ms. L Shrimpton Levine, Exeter

The actual move was swift and professional. Despite calling the office for info they never called back when they said they would. It's only because I used the firm the year beforehand that I had a rough idea of times etc. The office side was poor in general, even when initially booking. A lot of huffing and puffing when I asked questions. Only one girl, Francesca?, was professional.

Ms Assheton-Salton, Abingdon

Was very happy with the service. Used to move daughter from a shared house to 3rd floor flat. This was achieved in less than 2 hours. Excellent! Will definitely use you next time. Thank you!

Mrs Bev Bullimore,

We would just like to thank Steve and all the team who did our move. They were incredibly professional and worked diligently and hard to get the job done. It was a pleasure to have them around and they made the whole experience much less stressful. This is our 5th move with you - as usual, it was excellent. Thanks

Mr and Mrs Roman and Jennie Marszalek, Newton Abbot

We would certainly recommend Bishops, we couldn't have got a better company to have moved us. Alan and Shaun couldn't have done anymore for us to make the move so easy they worked non stop from the moment they arrived until they left us, they looked after us and our home which they moved from West Sussex to Devon over two days, we felt very safe with them.

Mr Anderson, Bognor Regis

Not enough floor covering put down in the house we were moving from. We asked for more in the house we were moving into, and the staff were very good and put lots down there. Happy, friendly, professional staff (office and removals). They did let a bike crash to the ground though and I think hoped we wouldn't notice. Think the bike was OK though. Made a stressful day fairly stress-free, all things considering. Thank you

Mr and Mrs Murray, Cullompton

I would like to say that the gentleman worked very hard and were very friendly and helpful they did an excellent job.

Mrs Saunders, Cambridge

Courteous, efficient, prompt, tidy - overall just brilliant. The crew who packed our stuff and moved it into storage and the guys who delivered it to us - we have nothing but praise for their work ethic. Your charges are a little higher than the competition- but then we received a fantastic service. Worth every penny. James at the main office most efficient. The crew who moved us deserve a medal. Lovely people indeed. My wife and I are most pleased. We would gladly use/recommend your services again.

Mr Ramanan, Burgess Hill

Sharon was very helpful with a "can do" attitude. She was proactive and very easy to work with. Her response time to inquiry was very good. She was sensible and gave a sense of being in control of things, which was great. Mark and Justin were very amenable and careful. They had a customer focus and a good sense of humour. Nice blokes...did the job well.. and a pleasure to work with. Nothing got lost or broken. Ten out of ten.

Mr Taylor, Farnham

everything was good. keep the good work

Mr Phull, St Albans