Customer Reviews | Bishop's Move
Est 1854
Over 160 Years Moving Experience

Customer Reviews

Customer Reviews

Over the last 160 years, Bishop’s Move has delivered services to hundreds of thousands of happy removals and storage customers. Here’s what a few of them have said about us:

I have already sent an email thanking the team for carrying out a successful move in awful weather. The men worked extremely hard and we were very pleased with the service. 

Mrs K Wolff,

Excellent removal staff - friendly, polite, efficient and professional. We have used Bishops several times now for big and small jobs and always had excellent service from both office and removal staff. Thank you!

Mrs C Harvey-Wood,

Big thank you to John and the team, they made the whole process completely stress-free.

Maj Foulk, Reading

Your lads, especially Ian were excellent.

Rev Bill Cole,

Crew were friendly, polite and flexible when required. Both a credit to the firm

Mr and Mrs Paul Aplin, Maidstone

It would have been helpful to mark on boxes what was inside generally - I have great difficulty searching for types of items. I know "kitchen" , "bedroom" etc etc but not what is inside! Just a point. Overall Nathan was wonderful and helpful.

Mrs Audrey White, West Sussex

Very impressed with the VERY careful packaging and excellent condition on arrival -excellent value for money

Mr and Mrs Chris and Utta Quinton, Sabinillas

This was a full on move an the guys pulled out all the stops to make the move as good it could be. The weather was against them on day 1 but they carried on . We also had a very ill member of the family who was also moving with us they did best not to cause any more distress as they could all we can say they were great guys & we can't thank them enough.

Mr Peter Shortiss, Holmfirth

Have posted to your Facebook page prior to receiving this surgery because I wanted to provide feedback regarding the very good service provided. The guys that moved us were great - really down to earth, approachable and nothing was too much trouble. Thank you very much

Mrs Weir, Poole

The team were brilliant, worked so hard but made the whole experience a good one. I have to single out Jayne in the office, amazing support during a very stressful time. I cannot praise her highly enough! 

Mr Cooper, Swindon

Only one minor item is that the team slightly damaged the wall paper in the main bedroom. However the team was highly professional and did a great job.

Mr and Mrs P Richards, Exeter

In general I was quite pleased with the service. I thought all the removal personnel went out of their way to do what we wanted and to be courteous. A couple of minor criticisms: I was not told that I would need to pay for the wardrobe boxes and by the time I learned this from the office staff I had already taken one to a recycling center. I also thought there was confusion between what the estimator rep told me and the formal estimate I received.

Mr Reed, London

We used Bishop's Move two years ago for our office move, once again Alistair White from the Oxford office came out to quote and provided us with an excellent service. The removal team on the day as well as the office team were great throughout the process (not to mention extremely patient given that our move date and the furniture we were taking with us changed several times). I'm very much hoping that we won't be moving again in two years' time but if we do we will definitely choose Bishop's Move again. 

Mrs D Kempell, Oxon

This was a very small and specific move. We were very impressed with all the people we dealt with, by phone or email and on the day. We couldn't have asked for better customer care from your Ely office and staff. Thank you so much for making this small task so much easier.

Mrs J Payne,

Great guys- super helpful. Massive thanks for making it easy- especially the delivery team. Excellent service!

LH Rayson, Penryn

Very pleased with the office and removal staff. Very effcient, helpful and professional.

Mr Keith Davidson, Essex

This was not a conventional removal, but moving a piano from my late father's house into storage as a part load. I arranged everything over the telephone with the Exeter office and a cousin dealt directly with the removal crew.

Miss Ann Lyon, Birkenhead

My choice of Bishops was a combination of reasons - not just 'personal recommendation, but also your web-site and at least one other reason. And there were a couple of items which should have been moved, which weren't. But your office staff were particularly good, and the foreman of the movers was also - "No problem" was his answer on every occasion. For a move which involved 55 years'-worth of assorted belongings, your people did extra-ordinarily well. I telephoned my thanks through to the 'Solent Office this morning, and they were very genuine. You provide a real 5-star service.

Mr AJW Wilson, Chichester

First class and highly professional but extremely friendly in all respects. Would be absolutely confident in recommending Bishops to anyone.

Mr P Fagg, Cambridge

All staff were helpful, pleasant and hard working but...one problem was that the representative hadn't advised me to have a plumber to disconnect my wasning machine before the Removal. There were some scratches on corners and edges of some bulky items after the move. I would have liked more covers to be put down over the carpet where they had to walk over. I did ask for more and 1 small one was provided.

Mrs Jane Chappell, Exeter