Customer Reviews | Bishop's Move
Est 1854
Over 160 Years Moving Experience

Customer Reviews

Customer Reviews

Over the last 160 years, Bishop’s Move has delivered services to hundreds of thousands of happy removals and storage customers. Here’s what a few of them have said about us:

The team were brilliant, worked so hard but made the whole experience a good one. I have to single out Jayne in the office, amazing support during a very stressful time. I cannot praise her highly enough! 

Mr Cooper, Swindon

Only one minor item is that the team slightly damaged the wall paper in the main bedroom. However the team was highly professional and did a great job.

Mr and Mrs P Richards, Exeter

In general I was quite pleased with the service. I thought all the removal personnel went out of their way to do what we wanted and to be courteous. A couple of minor criticisms: I was not told that I would need to pay for the wardrobe boxes and by the time I learned this from the office staff I had already taken one to a recycling center. I also thought there was confusion between what the estimator rep told me and the formal estimate I received.

Mr Reed, London

We used Bishop's Move two years ago for our office move, once again Alistair White from the Oxford office came out to quote and provided us with an excellent service. The removal team on the day as well as the office team were great throughout the process (not to mention extremely patient given that our move date and the furniture we were taking with us changed several times). I'm very much hoping that we won't be moving again in two years' time but if we do we will definitely choose Bishop's Move again. 

Mrs D Kempell, Oxon

This was a very small and specific move. We were very impressed with all the people we dealt with, by phone or email and on the day. We couldn't have asked for better customer care from your Ely office and staff. Thank you so much for making this small task so much easier.

Mrs J Payne,

Great guys- super helpful. Massive thanks for making it easy- especially the delivery team. Excellent service!

LH Rayson, Penryn

Very pleased with the office and removal staff. Very effcient, helpful and professional.

Mr Keith Davidson, Essex

This was not a conventional removal, but moving a piano from my late father's house into storage as a part load. I arranged everything over the telephone with the Exeter office and a cousin dealt directly with the removal crew.

Miss Ann Lyon, Birkenhead

My choice of Bishops was a combination of reasons - not just 'personal recommendation, but also your web-site and at least one other reason. And there were a couple of items which should have been moved, which weren't. But your office staff were particularly good, and the foreman of the movers was also - "No problem" was his answer on every occasion. For a move which involved 55 years'-worth of assorted belongings, your people did extra-ordinarily well. I telephoned my thanks through to the 'Solent Office this morning, and they were very genuine. You provide a real 5-star service.

Mr AJW Wilson, Chichester

First class and highly professional but extremely friendly in all respects. Would be absolutely confident in recommending Bishops to anyone.

Mr P Fagg, Cambridge

All staff were helpful, pleasant and hard working but...one problem was that the representative hadn't advised me to have a plumber to disconnect my wasning machine before the Removal. There were some scratches on corners and edges of some bulky items after the move. I would have liked more covers to be put down over the carpet where they had to walk over. I did ask for more and 1 small one was provided.

Mrs Jane Chappell, Exeter

We wish to say what a wonderful service you provided at Bishop's Move.Atall times you were kind,courteous and caring and kept us sane during a very difficult move! Well done to you all,especially Steve Lunt who provided an excellent first port of call when we needed advice.We would definitely recommend you to others.

Mrs Hesketh, Leeds

Good service all round. No damage to any of our posessions. Would use again.

SSGT Eaves, Blandford Forum

Very pleased with the overall service - many thanks to everyone involved.

Mrs Stephanie Tobyn,

We would like to thank everyone involved for their help & professionalism but especially Greg who was a great backbone to the packing team & when everything was delivered out of storage. Many thanks.

Mr Will Leftwich, Lyndhurst

Tad was very cheerful hardworking and helpful, the loading and unloading was very well organised.

Mr and Mrs Hawker, Worcester

We are very satisfied with our Bishops Move experience - huge thank you to everyone involved! Particularly to Mark and Matt the removal team - they made such a fantastic difference to a stressful process. They were professional, polite and extremely helpful. Nothing was too much trouble and they were such a pleasure to deal with.. We would certainly feel very comfortable recommending you.

Mr and Mrs Jill & James Loder, Haslemere

The removals went very smoothly and the chaps were friendly and helpful. A very good service. Thank you

Mr Varney, Southampton

I'd like to say that the team of men, viz, Grahah (foreman), Ewan and Ian were excellent. They were very professional, worked as a team, worked extremely hard and with good humour even though the job was huge. The other men who came in to help were also polite and helpful, viz, Stephen, and others. The foreman, Graham, knew his job and instilled confidence in me - I was feeling very apprehensive about the move. I'd recommend Bishops Move to friends especially if this particular team of men were involved.

Mrs Robin Rae, Musselburgh

Mick who did all the packing was exceptionally polite, professional and courteous. The removal team on the day were as good as Mick and a delight to work with.

Mr Matthew Cowdrey, Crawley