Customer Reviews of Bishop's Move Surbiton
Est 1854
Over 160 Years Moving Experience

Customer Reviews of Bishop's Move Surbiton

Every time we undertake a move, we ask our customers for their feedback and reviews. Here are the latest that our Surbiton office has received.

The removal team led by Steve, couldn't of been more helpful and courteous. They made the removal as stress free as possible and nothing was too much trouble for them. A job well done to the highest standard and all concerned should be commended for their service.

Ms Hazel Forgan, Chessington

The moving team on the day were really excellent. They were extremely helpful and hardworking and very pleasant to have around which took any possible stress out of the day for us which was much appreciated. We would definitely recommend them. Thanks very much!

Miss Karen Jones, Tadworth

The removal staff and the mechanics of the removal were fantastic which is the most important factor but the admin and back up office leave much to be desired!

Ms Katie Carr, London

We were very pleased with the service we received - thank you very much for helping to make our move go so smoothly.

Mrs Lucy Ryan, London

I was very happy with the way Bishop's Move handled my move. The men were extremely kind, helpful and efficient especially Gerry the foreman.

Mrs Mary Hooper, Epsom

The two supervisors and especially the three removal-men went out of their way to be helpful in packing, loading and getting our furniture and goods into store. 

Mr John Holsman, Worcester Park

Since the process of packing move to storage and back to delivery and unpacking, we may have been somewhat anxious, and took the initiative of seeking confirmation by email and telephone . The response was prompt and reassuring. There was some confusion about unpacking on delivery, which was cleared, by telephone conversation. Overall it all worked out. Thank you.

Mr Ashok Ganguly,

The move was arranged through and by the NHBC as part of a temporary move, so we had little to do with any arrangements, and though there was a major issue with the Handyman Service who was meant to arrive before the removal personel, but who infact arrived several hours after, only to then dissapear as he did not want to do the job specified on the agreement. As you are aware, we are due to be moved back to our own property when building works finished, which will be roughly 3/4 weeks at the most and would suggest we shall use you for the move back, and that the Handyman who was called upon at the last minute will be used again as he was very good.

Mr Hart , Kent

Excellent service

Mr and Mrs Delpesh, London

Very pleased with the service received for our house move. James Comley kept us informed at all stages and offered sound advice as we were reliant on a new build property with dates shifting to the right. The removal team (Terence and Darius) were very helpful, organised, tidy and polite on the day and made it stress free. Please pass on our appreciation to James, Terence and Darius for their support.

Mrs Tracy Huggett, Farnham

The experience was fantastic, the removal team were brilliant and the office team were personable and professional - couldn't have asked for more. Thank you

Miss Francesca Burns, Bethnal Green

You fitted me in at short notice, you explained about the cancellation insurance which I took out as there was such a delay with the signing of the contracts. Everyone at the Normandy office was so kind helpful and reassuring as at that stage I was very stressed as the first part of the chain was pushing to move. They loaded my car with boxes as time was so limited . They were wonderful. The team that carried out the move were just as kind and helpful. They were great. Thank you so much

Ms Scanlon, Guildford

Darron Day, manager at Crawley has been especially helpful in problem solving and being flexible in getting our stuff back from storage in the most flexible way for us after building works.

Mr Hussain, London

Team worked very hard but there were too few of them on Days 1 & 2. Some boxes were poorly labelled and, therefore, delivered to the wrong room. However, the packing was excellently done and - so far - we've found no breakages.

Mr Christie, Cobham

We were very pleased with the care and attention of your staff. Our move was completed on time and in a professional way. Overall a stress free move! Thank you.

Mr G Holt,

The only issue was when I rang the office to discuss the moving plan and nobody got back to me, had to email twice and ring at least 4 times before I got a reply. The removal men I couldn't fault, excellent service!

Ms Cornhill, Chessington

The people who helped us Terry was very helpful and very professional. would recommend to friend to use him again.

Ms Maj Modalal, London

The move was carried out over 3 days, and was professionally carried out

Mr Mick Dibden, West Byfleet

Mark, Darren and Mario, our removal men, were all first rate and always smiling and laughing with us and with each other. They made what was a complicated move, involving items going to store, to charity, and to our new home, seem totally straightforward. They struggled cheerfully with the narrow steep stairs and damaged nothing, except themselves! It was a triumph. Thank you all.

Mr Thomas, Epsom

Great time - not an easy move and they handled it well and were very helpful.

Ms Norma Re: PMB Holdings, London