Customer Reviews of Bishop's Move Surbiton
Est 1854
Over 160 Years Moving Experience

Customer Reviews of Bishop's Move Surbiton

Every time we undertake a move, we ask our customers for their feedback and reviews. Here are the latest that our Surbiton office has received.

Fantastic service, made a stressful time very bearable! Steven and the crew should be highly commended. Please pass on my thanks.

Mr Carl Greep, London

The removal team moved us from a three-bed property to a larger property in Cheam, Surrey on 2 March. The team led by Gerry consisted of Liam, Tomas, and later on Steve and one other. They were outstanding. They turned up first thing in the morning, as expected, and worked ridiculously hard all day to get the job done. The weather conditions were terrible - it was snowing, freezing cold and slippery with ice. They didn't let the bad weather get in their way, or slow them down at all. They brought their own grit, and just kept working through it. We were extremely grateful that they got the move done in good time on such an awful day. I am heavily pregnant, so we went for the full packing service, and it didn't disappoint. Everything was taken care of. Nothing was damaged. They made sure our new carpets were protected. They put everything in the rooms we wanted. They were simply AMAZING! Would highly recommend.

Mrs Maria Morgan, Sutton

The crew who moved our stuff to storage on the second day could not have been more helpful. They took enormous care with all our possessions and worked tirelessly to ensure that everything was packed properly, moved carefully, and installed into the storage unit with the maximum efficiency and care.

Mr Nick Laird-Clowes, London

Very good service - the removal men worked incredibly hard and took so much stress out of the moving process. Many thanks to our crew. Some official advice on what to do with packaging after the move would be very helpful

Mrs Laura Hulme,

The quotation price was not the cheapest we had, but the service provided was what we required and there weren't any hidden additional charges. The team on the day were excellent and really assisted my wife throughout the move out process (as I was at the other end). Very polite and courteous, and took the time to make sure everything packed up and nothing was damaged. We had thought about moving ourselves, but extremely glad that we decided to get professionals in. Many thanks to the staff at Bishops Move!

Mr Andrew Bell, Surbiton

The removal team led by Steve, couldn't of been more helpful and courteous. They made the removal as stress free as possible and nothing was too much trouble for them. A job well done to the highest standard and all concerned should be commended for their service.

Ms Hazel Forgan, Chessington

The moving team on the day were really excellent. They were extremely helpful and hardworking and very pleasant to have around which took any possible stress out of the day for us which was much appreciated. We would definitely recommend them. Thanks very much!

Miss Karen Jones, Tadworth

The removal staff and the mechanics of the removal were fantastic which is the most important factor but the admin and back up office leave much to be desired!

Ms Katie Carr, London

We were very pleased with the service we received - thank you very much for helping to make our move go so smoothly.

Mrs Lucy Ryan, London

I was very happy with the way Bishop's Move handled my move. The men were extremely kind, helpful and efficient especially Gerry the foreman.

Mrs Mary Hooper, Epsom

The two supervisors and especially the three removal-men went out of their way to be helpful in packing, loading and getting our furniture and goods into store. 

Mr John Holsman, Worcester Park

Since the process of packing move to storage and back to delivery and unpacking, we may have been somewhat anxious, and took the initiative of seeking confirmation by email and telephone . The response was prompt and reassuring. There was some confusion about unpacking on delivery, which was cleared, by telephone conversation. Overall it all worked out. Thank you.

Mr Ashok Ganguly,

The move was arranged through and by the NHBC as part of a temporary move, so we had little to do with any arrangements, and though there was a major issue with the Handyman Service who was meant to arrive before the removal personel, but who infact arrived several hours after, only to then dissapear as he did not want to do the job specified on the agreement. As you are aware, we are due to be moved back to our own property when building works finished, which will be roughly 3/4 weeks at the most and would suggest we shall use you for the move back, and that the Handyman who was called upon at the last minute will be used again as he was very good.

Mr Hart , Kent

Excellent service

Mr and Mrs Delpesh, London

Very pleased with the service received for our house move. James Comley kept us informed at all stages and offered sound advice as we were reliant on a new build property with dates shifting to the right. The removal team (Terence and Darius) were very helpful, organised, tidy and polite on the day and made it stress free. Please pass on our appreciation to James, Terence and Darius for their support.

Mrs Tracy Huggett, Farnham

The experience was fantastic, the removal team were brilliant and the office team were personable and professional - couldn't have asked for more. Thank you

Miss Francesca Burns, Bethnal Green

You fitted me in at short notice, you explained about the cancellation insurance which I took out as there was such a delay with the signing of the contracts. Everyone at the Normandy office was so kind helpful and reassuring as at that stage I was very stressed as the first part of the chain was pushing to move. They loaded my car with boxes as time was so limited . They were wonderful. The team that carried out the move were just as kind and helpful. They were great. Thank you so much

Ms Scanlon, Guildford

Darron Day, manager at Crawley has been especially helpful in problem solving and being flexible in getting our stuff back from storage in the most flexible way for us after building works.

Mr Hussain, London

Team worked very hard but there were too few of them on Days 1 & 2. Some boxes were poorly labelled and, therefore, delivered to the wrong room. However, the packing was excellently done and - so far - we've found no breakages.

Mr Christie, Cobham

We were very pleased with the care and attention of your staff. Our move was completed on time and in a professional way. Overall a stress free move! Thank you.

Mr G Holt,