Customer Reviews | Bishop's Move
Est 1854
Over 160 Years Moving Experience

Customer Reviews

Customer Reviews

Over the last 160 years, Bishop’s Move has delivered services to hundreds of thousands of happy removals and storage customers. Here’s what a few of them have said about us:

Removal crew were excellent. No need for carpet protector due to stone/wooden floors

Mr Ryan Cooper, Nr Cupar

I chose you because your representative was friendly, thorough and extremely professional. He made me feel that I was important as well as my belongings. The team on the move days were friendly, worked extremely hard and very courteous. I would like to thank you all for a great job in moving me.

Ms J Lucas, Horley

My only criticism would be that there was a shortfall in the timeliness of communication between confirmation of the order and delivery of packing materials - this made planning our packing more difficult. An earlier confirmation of the date of delivery would have eased our preparations.

Mr Phil Whitehead, London

I have already sent an email thanking the team for carrying out a successful move in awful weather. The men worked extremely hard and we were very pleased with the service. 

Mrs K Wolff,

Excellent removal staff - friendly, polite, efficient and professional. We have used Bishops several times now for big and small jobs and always had excellent service from both office and removal staff. Thank you!

Mrs C Harvey-Wood,

Big thank you to John and the team, they made the whole process completely stress-free.

Maj Foulk, Reading

Your lads, especially Ian were excellent.

Rev Bill Cole,

Crew were friendly, polite and flexible when required. Both a credit to the firm

Mr and Mrs Paul Aplin, Maidstone

It would have been helpful to mark on boxes what was inside generally - I have great difficulty searching for types of items. I know "kitchen" , "bedroom" etc etc but not what is inside! Just a point. Overall Nathan was wonderful and helpful.

Mrs Audrey White, West Sussex

Very impressed with the VERY careful packaging and excellent condition on arrival -excellent value for money

Mr and Mrs Chris and Utta Quinton, Sabinillas

This was a full on move an the guys pulled out all the stops to make the move as good it could be. The weather was against them on day 1 but they carried on . We also had a very ill member of the family who was also moving with us they did best not to cause any more distress as they could all we can say they were great guys & we can't thank them enough.

Mr Peter Shortiss, Holmfirth

Have posted to your Facebook page prior to receiving this surgery because I wanted to provide feedback regarding the very good service provided. The guys that moved us were great - really down to earth, approachable and nothing was too much trouble. Thank you very much

Mrs Weir, Poole

The team were brilliant, worked so hard but made the whole experience a good one. I have to single out Jayne in the office, amazing support during a very stressful time. I cannot praise her highly enough! 

Mr Cooper, Swindon

Only one minor item is that the team slightly damaged the wall paper in the main bedroom. However the team was highly professional and did a great job.

Mr and Mrs P Richards, Exeter

In general I was quite pleased with the service. I thought all the removal personnel went out of their way to do what we wanted and to be courteous. A couple of minor criticisms: I was not told that I would need to pay for the wardrobe boxes and by the time I learned this from the office staff I had already taken one to a recycling center. I also thought there was confusion between what the estimator rep told me and the formal estimate I received.

Mr Reed, London

We used Bishop's Move two years ago for our office move, once again Alistair White from the Oxford office came out to quote and provided us with an excellent service. The removal team on the day as well as the office team were great throughout the process (not to mention extremely patient given that our move date and the furniture we were taking with us changed several times). I'm very much hoping that we won't be moving again in two years' time but if we do we will definitely choose Bishop's Move again. 

Mrs D Kempell, Oxon

This was a very small and specific move. We were very impressed with all the people we dealt with, by phone or email and on the day. We couldn't have asked for better customer care from your Ely office and staff. Thank you so much for making this small task so much easier.

Mrs J Payne,

Great guys- super helpful. Massive thanks for making it easy- especially the delivery team. Excellent service!

LH Rayson, Penryn

Very pleased with the office and removal staff. Very effcient, helpful and professional.

Mr Keith Davidson, Essex

This was not a conventional removal, but moving a piano from my late father's house into storage as a part load. I arranged everything over the telephone with the Exeter office and a cousin dealt directly with the removal crew.

Miss Ann Lyon, Birkenhead