Bishop's Move Nottingham Customer Reviews
Here are the latest customer reviews and comments of our removal services from customers of our Bishop's Move Nottingham branch.
Everyone involved was very efficient and accommodating of our requests. Even when the removal didn't go quite to plan (because of problems on our side), everyone was great and found a solution. Removal men Pete and Dave were absolutely brilliant. Very good customer care. The packing they did was great...well packed and labelled and they were very considerate during the removal and obviously work hard to make their customers happy.
Mrs Van Der Merwe,
Nothing, the service was excellent. Workforce were very efficient and great at their job.
We were very pleased with the work and helpfulness of the staff.
We still have boxes to collect and would like them removed ASAP
Mr David Bent, Rotherham
All the telephone calls were helpful, polite and professional staff on the line.
Sgt Francis , Lincoln
The removals crew turned up early on the move day, which is why they didn't ring I assume. Not that's an issue.
The only minor issue we had was the delivery of our removal boxes, which we had to phone and chase. But they didn't turn up til 1200 the Monday before, we moved on the Wednesday which made the day and half previous really hectic to get ready. We would have benefited from receiving those earlier.
Other than that minor issue the service was excellent start to finish.
Removal men were very helpful. Very quick workers too.
Mrs Judith Buckfield,
Thank you to the 2 gentleman that actually did our removals.
Sgt Kubuabola, Mons
The removal team (Boothy and Kev) were excellent. Nothing was too much trouble and the made the whole packing up experience as pleasurable and such an event can ever be.
The delivery team were satisfactory. Whilst friendly and getting the job done on time and with care, they did seem to take an inordinate number of breaks and I think that they may have managed to have finished 2-3 hours earlier if they had not done so.
Sending a representative to ask about our experience during the delivery is laudable, but his asking for feedback in front of the delivery team was awkward and constricted honest open feedback (regarding the above).
No offer to unpack was made by the delivery team - even though this was in the contract.
Finally, we had agreed to the delivery of just the beds on the first planned day of unloading. HOwever, only the mattresses could be unloaded and I was unable to put up ‘full’ beds for us to sleep on during our first night in our new home - not ideal.
In sum, whilst there are some issues, the overall experience - particularly the during the packing stage - was fine and everything has been delivered with no breakages. Thanks, hoping that we have Bishops Move undertake our next move in Jan 19 (to Oman)
Capt Richard Moss, Murches
The service provided by both the office staff (Steve) and the removal crew ('bothie' and Kevin) was superb. What could have been a stressful and difficult move was made very easy. Having moved many years in 30 years of military service, this was the best move we have experienced. Your removal crew worked tirelessly and with fantastic good humour. I cannot commend them highly enough.
Gp Capt Neil Cummins, Puth
The two removals guys (Rob and Bradley) were brilliant and professional. They packed all our personal posessions with great care and nothing was damaged on arrival at the delivery address.
I was delighted that the MOD allowed me to choose Bishops Move again. Your team were just superb (Rob & Brad??), both very helpful and totally professional. Given the amount of stairs on our old property and the heat, they just got on and did an amazing job. When we came to unpack, I set Rob a challenge of getting a glass blown (thing), my son had made back in one piece. I expected it not to make it, and I was astonished it survived. Not only that everything survived the journey, and the crew took such pride in their work. When my wife couldnt find something they knew exactly where it was. I can not commend them highly enough, thank you.
The removal men Paul and Tony were absolutely fantastic and they are a credit to your company. They were highly proffesional and couldn't be more helpful. They were highly effecient when they packed our belongings and when they dropped them off at our new military quarter. We have moved many times over the last 18 years but this move was the easiest and this was made by your Paul and Tony. Can you please pass on our thanks and gratitude for their hard work. You should be very proud to have them in your Team.
Mr Nigel Bishop, Lincoln
I would like to add further praise to the collection and delivery staff on the way that they presented themselves, their interaction with myself and wife, the manner in which they moved our furniture (considerably faster than we anticipated), the way in that they contacted us to deliver the furniture and their overall professionalism, dedication to the job at hand and friendly nature in which they conducted their work.
Sgt Murphy , Lincoln
Couldn't be happier with the service over the phone and in person. Many thanks
Cpl Jamie Roberts, Sleaford
Special mention to Sadie Nick and Stuart who were fantastic and helped for a smooth transition. Thank you.
Flt Lt Ashley McKenna, Sleaford
We would like to thank Clint, Nick, Sadie and Becca for an excellent service. They were calm, sympathetic and professional and worked well as a team. They also worked very hard to move a lot to stuff to the agreed timetable! On the basis of thi experience we would definitely ask you to quote again for any other move.
Mrs Gill Tishler,
The men and woman were brilliant the handyman was most helpful they made a stressful situation enjoyable
Mrs Tanya Birley, Sheffield
A special mention to Paul and Connor who couldn't of been more helpful and professional throughout the entire move. Would recommend to colleagues.
Thank you for making the move hassle free.
Flt Lt Bailey, Grantham
The removals crew were great. Faultless.
Capt Steven Curry, Sennelager 33104